Service – Beginning to End

We’ve said it before but sincerely believe that it is well worth repeating. We offer the best service in the industry. In fact, our range and high level of service is perhaps our key differentiator. Over 55 years in business strongly supports this claim.

The quality of our service isn’t just about a list of things we offer. Almost by definition, service implies a commitment of people to ensure that the things we sell are supported to the greatest extent possible. The great service that our people provide is nothing less than what our customers deserve. It is what keeps them coming back.

Our strong service ethic begins even before the sale. We do everything we can to fully understand our customers’ needs. Armed with that knowledge we can recommend solutions that best meet the needs, be they functional, financial, aesthetic or some combination. Once an informed buying decision has been made our customers can count on prompt delivery and installation.

Solid warranties come with virtually all of the equipment that we sell. Even after a manufacturer’s warranty has expired we provide reasonably priced out-of-warranty repair services. You can even opt for a service contract customized to meet your unique requirements. Our efficient and professional service offerings make sure that your down time is minimized and your costs remain under control.

Our equipment service also extends to electric appliances such as dishwashers and steamers and to most counter equipment like coffee makers. With a licensed gas technician on staff we are able to both install and service gas appliances like ovens. We even inventory parts. We can get your repair done quickly and have you back in business with a minimum of disruption.

Fee-based services include product appraisals and kitchen layout design. These value-add services allow you to focus on the operations of your business rather than expending time and energy searching for and dealing with multiple suppliers. We can help you with it all.

We confidently offer pricing competitive with anyone in the industry. Our membership in a local buying group facilitates this ability. It also allows us to source locally, thereby supporting Canadian vendors wherever possible.

We sell products but more importantly we are an unmatched, professional and comprehensive resource that provides a wide range of sales, installation and service capabilities that you can count on to conscientiously support your business and keep it running smoothly. Your success is our success!

Don’t Miss Our Annual Open House – April 17, 2018

Mark these details in your calendar now:
What: Open House – Niagara Restaurant Solutions Co.
Date: Tuesday, April 17, 2018
Time: 8:30 A.M. – 6:00 P.M
Where: 17 Lloyd Street, St. Catharines, ON