Ice is Clearly Essential

We have talked about this before but, because of the widespread use and requirement for ice, and the obvious need to serve clean, untainted ice, this subject deserves reinforcement.

Ice is an essential part of food service and is used in almost every setting including restaurants, bars, cafeterias, coffee shops, nursing homes, hospitals, healthcare facilities and more.


Machine Types
There are essentially four types of ice maker:

1. Modular

a. Large production

2. Undercounter

a. Moderate production/space saving

3. Countertop

a. Moderate production/space saving

4. Combination – ice and water

a. Compact

Ice Types
Your choice of ice maker style may need to be informed by the type of ice that best suits your needs:

1. Cube

a. Most common/multiple sizes

2. Nugget

a. Slow melting/soft

3. Flake

a. Chilled meat or salad ice displays/blended drink

Keep It Clean
It’s important to keep ice clean as it is considered food and must be handled in a responsible manner. Despite this, ice machines are often the dirtiest pieces of equipment in the kitchen.

Any part of the machine that has contact with water can develop scale, slime or mold which can contaminate your ice and potentially harm your customers. An ice machine should be cleaned and sanitized at least once every six months for efficient operation. It’s time to clean your machine if:

  •  It does not release ice
  • It is slow to harvest
  • It produces shallow or incomplete cubes
  • Ice does not cycle into harvest mode
  • Ice quality is poor (soft or not clear)
  • Ice capacity is low

You should also always have a water filter installed on your ice machine for better tasting ice.  Water filters should be on any piece of equipment that hooks up to a water line.

Niagara Restaurant Solution’s professional technicians can service and clean your ice machine for as little as $225. We can also put you on a replacement water cartridge program so you don’t have to remember to change the filter.

San Jamar ice accessories
San Jamar, a valued NRSCO supplier, provides a wide range of safe ice handling accessories. Examples include:
Saf-T-Scoop® & Guardian™ System for Ice Machines
Protect ice from dangerous contact with knuckles and thumbs while scooping and moving ice, with the Saf-T-Scoop® & Guardian™ System. Saf-T-Scoop®’s domed scoop design allows for faster and more accurate ice filling – saving time and reducing ice spill hazards. The Guardian™ holder provides dedicated safe and sanitary storage for Saf–T–Scoop® when not in use. The Saf–T–Scoop® & Guardian™ System is part of San Jamar’s complete Safe Ice Handling System.

Features / Benefits

  • Ergonomically angled handle provides outstanding balance and comfort
  • Mounts inside or outside of ice bins with included suction cups, brackets and hardware
  • The Guardian™ System is easily removed for cleaning
  • Dishwasher safe
  • NSF certified
  • Durable polycarbonate construction


Original & Shorty™ Saf-T-Ice® Tote
Protect ice from dangerous contamination during transport. This dedicated ice tote features an integrated comfort handle with raised Tri-grips™ to prevent hand contamination and for easy and safe pouring at any level.  Patented HACCP Hanger™ attaches to ice machines for faster and more efficient filling of ice totes.  Part of the San Jamar’s Safe Ice Handling System, use the Original Saf-T-Ice® Tote for high-capacity carrying (25 lbs. when filled) and manual cleaning. The Shorty™ model is designed for dish machine washing, with a smaller ice load capacity (20 lbs. when filled) that is lighter and easier to manage when filled.  The optional Saf-T-Ice® Tote Snap-Tight Lid offers additional ice security and protection.

Features / Benefits

  • HACCP Hanger™ allows for faster and easier filling of ice totes
  • Tri-Grip™ design reduces back injuries
  • Trilingual label
  • Available in 6-gallon (22.7 L) and 5-gallon (18.9 L) sizes
  • Optional Snap-Tight Lid
  • NSF Certified; dishwasher safe


See for their complete line of safe ice handling products.

Niagara Restaurant Solutions Company can supply you with the very best in ice machines, accessories and maintenance to keep your ice service both safe and efficient. Call us today to arrange a sales and/or service consultation.